Charging infrastructure is rapidly developing across all continents. However, progress doesn’t always move in the intended path. For instance, British EV charging companies hire "marshals" trying to address conflicts between drivers at charging stations.
According to The Telegraph, sometimes EV owners have to wait up to 6 hours! Consequently, the leading British motorway service provider Moto hired staff to help with vehicle connection and resolve conflicts.
Why This Solution is Not Effective?
The world is actively adapting to new technologies, addressing issues through innovative solutions. However, the UK seems to have chosen a path that doesn't tackle the modern global challenges:
- Ineffectiveness: An extra hand doesn't always guarantee efficiency. Human factor can cause mistakes and delays.
- Cost: Staff salaries and training require additional expenses that could have been avoided.
- Scalability: Each year the number of electric vehicles is growing, so the need for human resources will grow as well.
Instead, we should try out the technology. The GO TO-U platform already offers a solution that allows drivers to reserve charging stations in advance (for a specific time or day), avoiding queues and conflicts. This is an efficient, comfortable, and scalable approach.
So, while introducing "marshals" might seem an original idea, it is not the optimal solution for the future. GO TO-U demonstrates that real progress is to implement technologies automating the process as much as possible, making life simpler and more convenient.
If you have already launched a charging station or a charging station network and strive to optimize their operation, enhancing your customers' satisfaction and the station's efficiency, don't hesitate - write us and receive a consultation from our experts!